I was very pleased with Myra's presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can't wait for Monday.

Tim O'Laughlin

The Coca-Cola Company

Tulsa City-County Library 

You exceeded our expectations!

Rhonda Fox

District IV Manager - Member Relations
Best Western International, Inc

Call Center Webinars Annual Subscription 

It's a call center manager's dream...relevant, measurably effective training for supervisors and managers and agents that costs next to nothing.

As a Member of the Call Center Webinars Series You Will Enjoy:

• Access to every live web seminar we deliver for one full year (these seminars are sold individually for $299 each.)

• Unlimited viewing and sharing of all archived web seminars ---Every live webinar we deliver is recorded and made available to Members so that you'll never have to miss an event.

• Unabridged handouts for each presentation that include PowerPoint slides and invaluable resources.

Our webinars are offered at $299 each. The entire year can be purchased for $999.  The annual membership includes unlimited access  to live webinars by the purchasing company for 12 months, a digital recording of webinars, and 24/7 access to all archived webinars.

Purchase a 12-month license - Granting unlimited access for you and your entire organization to all live and archived events for 12 months - $999. 

Membership includes 25-module dealing with difficult customers course for agents. learn more about this included training by watching the short video below.

Learn more about the Golden Method

Purchase Your Annual Subscription now!

I really do love your webinars, Myra . They are very well done and extremely beneficial. The other thing I love is your strong faith that you bring into each of your calls.  It is truly a blessing to do what you love to do and it shows. I always find little helpful hints in your information.  I love the phrases you gave regarding unreasonable customer requests. Thank you again.

Kristy L. Bolen

Manager of Customer Service

Carlson Hotels Worldwide

 Our Consumer Care group attended your "Dealing with Difficult Customers" web seminar.  Not only was this seminar a good addition to our Customer Service Week celebration, this was also a chance to learn more ways to WOW our customers.  The overall feedback from our group was very positive -- they felt the session was extremely helpful.  Some other comments I received include:  "They were able to get good talking points, and your upbeat style made it easy to follow."  "I found the 11 phrases list handy and plan to use to update my talking points."

Linda A. Monk, STAINMASTER®

           Total Training Solutions

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