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Dealing
Effectively With Unacceptable Employee Performance
Webinar
Recording
Tips,
tactics & techniques for dealing with negative, habitually
late (or absent), under-performing, and un-motivated employees
“You
get the behavior you tolerate.”
--Plato
Dealing
Effectively
With Unacceptable Employee Performance
How
to manage
negative under-performing, and un-motivated agents
What?
This
seminar will teach you exactly what the title says: How to Deal
with Difficult Agents.
Who?
All who
supervise people will
gain tactical insights to help them bring out the best in people
at their worst - in such a way that doesn't cause resentment.
When?
Webinar
Recording
Purchase recording
You
will learn…
·
The most
effective way to talk to an employee about an attendance problem
·
How
to approach employees about problem behavior in such a way that
minimizes hostility and defensiveness and maintains esteem
·
THE
way to coach to redirect performance and set crystal clear
expectations
·
How
to
give constructive feedback with much more ease
·
The right way to
address an “attitude” problem with an employee
·
How to tell if you’re
part of the problem
·
Tips for staying
calm, thinking rationally, and avoid reacting in negative ways
to difficult employees
·
Kid-
g
love techniques for providing feedback to hyper-sensitive or
potentially explosive employees
·
Savvy techniques
for dealing with the whiner, tank, think-they-know-it-all, and
negative employee
And
like all of
Myra
’s e-learning programs . . . you'll
get much, much more.
Webinar
Recording
Purchase recording
Tips,
tactics & techniques for dealing with negative, habitually
late (or absent), under-performing, and un-motivated employees
“You
g
et the behavior you tolerate.”
--Plato
Webinar
Recording
Purchase recording
|