I
was very pleased with Myra's presentation, but even more so,
I was left with a sense of new energy and desire to put her
recommendations to use. I can't wait for Monday.
Tim
O'Laughlin
The
Coca-Cola Company
I
have never seen a more poised, polished, and passionate
speaker!
Cindy
Hulsey, Training Manager
Tulsa
City-County Library
You
exceeded our expectations!
Rhonda
Fox
District
IV Manager - Member Relations Best
Western International, Inc
Web
Self-Service
Your Customers Will Love!
Keys
to Providing Superb Service on the Web Friday, March
7th, 1:00 - 2:30 pm ET
Webinar
Tuition $299
Today's
savvy and busy customers demand high level service 24-7. A
well-designed and expertly managed web-based self-service strategy will save your company
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Why
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3
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Fast,
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customers
The
importance of easy escalation from your web
self-service
All
about FAQs and how to answer customers' questions
intelligently
How
to effectively refer your customers to your
self-service portals
5
Easy things you can do right now to dramatically
improve your current web self-service
Exactly
what should be included in web self-service
Our
pick for best self-service websites
Web
Self-Service
Your Customers Will Love!
Keys
to Providing Superb Service on the Web
Friday, March 7th, 1:00 - 2:30 pm ET
I
really do love your webinars,
Myra
. They are very well done and extremely beneficial. The
other thing I love is your strong faith that you bring into
each of your calls. It is truly a blessing to do what
you love to do and it shows. I always find little helpful
hints in your information. I love the phrases you gave
regarding unreasonable customer requests. Thank you again.
Kristy
L. Bolen
Manager
of Customer Service
Carlson
Hotels Worldwide
A
Complete Training Solution
Training
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Call
Center Webinars includes on-demand, online video
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Training
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All
webinars are recorded and achieved for replay 24/7.
Sample
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"Managing
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Training
is presented
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Watch
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extremely effective.
